1. Data controller
The UNA concept store online store is operated by:
Company name: Vera Narciso
Headquarters: Av. João XXI, 789
CPF: 220850364
Contact email: una.conceptstore@gmail.com
This is the person responsible for processing the personal data of the store's users/customers.
2. Personal data collected
We may collect the following data when you interact with our website:
- Identification data (name, address, CPF, contacts)
- Payment and billing data
- Delivery data and order history
- Browsing and website usage data (cookies, IP address, device type, browser)
- Data provided voluntarily in contact forms, newsletter subscription or account creation.
3. Purposes and basis of processing
We process your personal data to:
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Contract performance — processing orders, payments, deliveries, and returns.
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Compliance with legal obligations — issuing invoices, tax communications, accounting obligations.
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Legitimate interests — improving website functionality, fraud prevention, usage statistics.
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Data subject consent — sending newsletters, promotional communications and use of personalization/marketing cookies.
4. Retention period
- Billing and transaction data: legal term of 10 years (tax obligations).
- Account data and order history: as long as there is an active relationship with the customer or until deletion is requested, except for legal obligations.
- Marketing/newsletter data: until you withdraw consent.
- Cookies: according to the term defined in item 8.
5. Data sharing
Data may be shared with:
- Service providers (carriers, payment methods, IT services and web hosting) — only to the extent necessary.
- Public authorities, when required by law.
- We ensure that all third parties comply with GDPR.
6. Rights of the holder
The customer has the right to:
- Access, rectify or delete your personal data;
- Limit or object to processing;
- Data portability;
- Withdraw consent (where applicable);
- File a complaint with the National Data Protection Commission (CNPD) .
To exercise your rights, simply contact us by email: una.conceptstore@gmail.com
7. Security
We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or destruction.
Cookie Policy
8. What are cookies?
Cookies are small text files stored on your device when you visit our website. They allow us to recognize you, save preferences, and improve your browsing experience.
9. Types of cookies we use
- Necessary cookies : essential for the website to function (e.g., cart, checkout, login).
- Analytical/statistical cookies : help measure and improve website performance (e.g. Google Analytics).
- Functionality cookies : save user preferences (e.g. language, location).
- Marketing/advertising cookies : allow you to display relevant ads and limit repetition (e.g. Facebook Pixel, Google Ads).
10. Cookie Management
When you enter our website you are presented with a consent banner that allows you to:
- Accept all cookies;
- Reject non-essential cookies;
- Configure preferences.
You can also change your cookie settings in your browser at any time.
11. Cookie retention period
- Session cookies: deleted when you close the browser.
- Persistent cookies: stored for a maximum period of
12. Policy Changes
We reserve the right to change this Privacy and Cookie Policy at any time. Any changes will be posted on this page, indicating the date of the update.